Have you ever visited a hotel and found yourself wishing you had access to something extra special? Maybe you ended up needing help arranging for a special service. The job of a concierge, the guy down at the front desk bending over backwards to make sure you’re comfortable, isn’t really easy.
These guys do more than simply bring you extra bath towels. In some cases, the things they’re asked are just plain out of control. Check out the following examples:
10. Access to Buckingham Palace
A concierge at the The Stafford in London had the opportunity to serve a guest who was on a quest to visit every single painting created by Vermeer still in existence. The problem? One of them, The Music Lesson, was located in Buckingham Palace as part of the queen’s private collection. The concierge, despite security problems in the days before the visit, was able to arrange for his guest to receive a short tour.
9. Red Clay Tiles
In Monasterio Cuzco in Peru a couple staying at the Chef Concierge Hotel fell in love with the red clay tiles used to roof buildings in the area. They asked to have over 2,000 tiles shipped to them in the United States. Cost of the tiles: $200. Cost of shipping: $6,000.
8. Photographs with Snakes
A Latin American guest at the Four Seasons Tented Camp in Thailand wanted to have photographs of his children taken with a snake. The concierge happened to know a nearby local who owned a giant python and arranged for the 12-foot long, 265 guest to visit the property for the shoot.
7. All Rugby, All the Time
An Australian traveler staying at the Ritz-Carlton in Georgetown, D.C. made a strange request. An avid rugby enthusiast, he wanted to have access to a 24-hour rugby channel from Australia. The guest planned to stay in the hotel for 6 weeks, so the concierge located a satellite dish, contracted with Dish Network, and got the guy access to a sports channel with 24/7 rugby coverage. They even left a few rugby magazines in his room for added entertainment.
6. Delicious In-Flight Food
The concierge at the InterContinental Los Angeles Century City really went beyond the call of duty when he helped out a guest who had already checked out and left the hotel. Upon arrival at the airport, his guest didn’t like the looks of the food that the chefs were about to serve on his private jet. He called the concierge and received a private delivery including smoked salmon pizza and stainless-steel silverware right before takeoff.
5. London Transport Buses
There was once a Texan who spent a number of years living in London. When he moved back home he heard that London Transport, the company responsible for double-decker buses, was phasing out those particular buses. He asked his concierge friend to help him buy a bus and then had it shipped back to the United States.
4. Extravagant NYC Wedding Proposals
The concierge at the Mandarin Oriental in New York city had his work cut out for him when a guest asked for help arranging for an incredibly dramatic proposal. The bride-to-be was flown around New York City in a helicopter. Meanwhile, two camera crews followed – one on the ground at Liberty Island and one in a helicopter flanking the couple. When they got to the Statue of Liberty the hotel staff members dropped a 100-foot long banner with the words “marry me.” Everything was captured on film for the happy couple to enjoy later on.
3. Blind Dates
The concierge at the InterContinental in Hong Kong helped a shy guy meet his eventual bride. A guest saw a woman he was attracted to but was too afraid to approach her. The concierge asked the woman out on his behalf, planned a special evening in the Verandah restaurant, and even arranged for the hotel’s Rolls-Royce to pick the woman up. It worked. The couple later got married with the concierge as the groom’s best man.
2. Rickshaw Shipping
The tour guide at the Tag Mahal in New Delhi had his work cut out for him when a wealthy guest decided he wanted to purchase a rickshaw for his 12 year old son. The tour guide took over the request, paid a local owner for his rickshaw, took it apart, boxed it, and had it delivered to the airport. No, airport security did not want to ship the package but they did eventually relent.
1. Tiger Transport
A businessman visiting from London went to Miami, Florida to visit his girlfriend. He wanted her to move back to London with him and she agreed on one condition – she wanted to bring her pet tiger with her. The gentleman asked the concierge for help making arrangements for the tiger to travel and she located a tiger-friendly airport and then arranged for transport to the airport. The tiger and his owner both made it safely to London.
What can we say? Be extra nice to your hotel concierge. He’s the one that can help you get whatever you think you need. Besides, with requests like these coming through he’s probably had a rough day!
Check out Travel and Leisure’s Most Outrageous Hotel Concierge Requests for even more amazing and odd requests and resolutions.











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